
60-Minute Emergency Response - 24/7
We Handle Insurance Claims
Certified Technicians & Pro Equipment

We work directly with every major insurance company in Utah, including State Farm, Allstate, USAA, Farmers, Liberty Mutual, and more. We document the damage properly, communicate with your adjuster, and handle the paperwork so you don’t have to fight for coverage while your home is still wet. Most of our clients pay nothing out of pocket beyond their deductible.

Hi, I'm Rick, owner of Thomas Restoration Utah.
When water hits your home, every hour matters. Drywall soaks. Floors warp. Mold starts forming inside walls within 24 to 48 hours. And most homeowners don't realize that once mold sets in, insurance gets complicated fast - and the repair cost can double.
I’ve spent the last years responding to water emergencies across Salt Lake City, Provo, Lehi, Orem, Draper, Sandy, and communities throughout Northern Utah. I built this company because I saw too many homeowners get a slow response, a vague estimate, and a bigger problem by the time the work actually started.
Whatever caused the water, we've seen it and fixed it.
Burst and frozen pipes
Slab leaks and hidden plumbing failures
Washing machine, dishwasher, and water heater failures
Toilet overflows and sewage backups
Heavy rain, snowmelt, and storm damage.
Mold remediation and structural drying
A look at recent water damage restoration projects across Salt Lake City, Provo, Lehi, Orem, Draper, Sandy, and communities throughout Northern Utah.






When water is in your home, the wrong restoration company can turn a $5,000 problem into a $30,000 one. Here's what separates us
60-minute emergency response across Salt Lake City and Northern Utah, day or night
IICRC-certified technicians trained in water, mold, and structural drying
Direct insurance billing — we communicate with your adjuster and document everything properly
Moisture mapping and verification — we dry it right the first time, not just until it looks dry
Mold prevention and remediation built into the restoration process
Licensed, insured, and bonded with transparent pricing
One point of contact from the first call to the final walkthrough
We'll be there in a few hours" — while your drywall keeps soaking
Uncertified techs who don't know how to verify a structure is actually dry
Undersized consumer-grade fans that extend drying days unnecessarily
Call your insurance yourself and let us know what they say
Surface-dry walls with hidden moisture that turns into mold in 30 days
Mold discovered later as a separate (expensive) problem
Vague pricing, surprise charges, and hidden fees in the final invoice
A different tech every visit with no clear point of contact
We had a pipe burst late at night and water was everywhere. Their team showed up fast, got everything under control, and walked us through the insurance process. Super professional and easy to work with.
I was stressed dealing with water damage in my kitchen, but they made the whole process simple. They explained every step and made sure everything was completely dry before finishing. Highly recommend.
Great experience from start to finish. The crew was on time, respectful of our home, and very thorough. You can tell they know what they’re doing.
We had flooding after a storm and didn’t know what to do. One call and they handled everything, including dealing with our insurance. Saved us a lot of time and stress.
Very responsive and professional team. They arrived quickly, explained the damage clearly, and got right to work. The results were better than expected.
Honest, reliable, and efficient. No hidden costs, no confusion—just solid work and clear communication the whole way through. I’d use them again without hesitation.
In most of Northern Utah, including Salt Lake City, Draper, Sandy, Lehi, Orem, and Provo, we’re on-site within 60 minutes of your call, 24 hours a day, 7 days a week. The faster we get there, the less damage spreads.
Most residential water damage jobs in Northern Utah run between $2,500 and $15,000 depending on the size of the affected area, the category of water (clean, gray, or black), and how long it sat before mitigation started. The good news: if you have homeowner's insurance and the cause is a covered event, such as a burst pipe, appliance failure, or storm, most of this is covered. We bill your insurance directly, so you're usually only responsible for your deductible.
Most sudden, accidental water damage is covered — burst pipes, appliance failures, storm damage, and plumbing leaks typically qualify. Slow leaks that have gone unnoticed for months and flood damage from outside (groundwater) usually require separate coverage. We'll help you document everything properly and work directly with your adjuster to get your claim approved.
In most cases, no. We contain the affected area, run drying equipment around your schedule, and keep the rest of your home livable. Larger losses — like a major sewage backup or whole-floor flooding — may require temporary relocation, which most insurance policies also cover
Mold can start forming in as little as 24 to 48 hours after water exposure. Our IICRC-certified technicians test for moisture behind walls and under flooring and remediate any mold we find as part of the drying process. If you already see or smell mold, we handle that too.
We serve Salt Lake City, Provo, Cedar Hills, Park City, Lehi, American Fork, Pleasant Grove, Orem, Lindon, Alpine, Highland, Draper, Sandy, South Jordan, Riverton, Herriman, Bluffdale, Saratoga Springs, Eagle Mountain, Springville, and surrounding communities across Northern Utah.
Because speed, certification, and insurance experience actually matter in this industry. We're IICRC-certified, fully licensed and insured, available 24/7, and we handle your insurance claim directly. You get one phone call — and we take it from there
60-Minute Response Guarantee — Across Salt Lake City, Provo, Lehi, Orem, Draper, Sandy, and surrounding Northern Utah communities, we’re on-site within 60 minutes of your call, 24/7, or we tell you exactly when we’ll arrive.
Insurance Advocate Guarantee — We work directly with your adjuster, document the loss properly, and fight for full coverage so you're not stuck chasing paperwork.
Dry-It-Right Guarantee — We verify moisture levels with meters and thermal imaging before we call a job done. If we miss moisture and mold forms from our work, we remediate it at no cost to you.
Licensed & Insured Protection — Fully licensed in Utah, IICRC-certified, and insured for your protection from the first call forward.

Call our 24/7 emergency line for the fastest response. Or fill out the form below and we'll call you back within minutes. Every hour matters — the sooner we're there, the less damage spreads.
By submitting your information you authorize Thomas Restoration Utah to contact you via phone, text, or email regarding your water damage emergency.

Contact
Salt Lake City, Utah
Monday - Sunday
License #: 329275
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